FAQ

Frequently Asked Questions

Do you deliver to my site, or just to my door?

We deliver directly to your worksite, not just the kerb — loaded onto our own vans the same way a loft boarding crew loads their own before a job.

How fast is delivery?

Same-day delivery is available across mainland UK if you order by 2pm. See our Delivery page for full details on cost and coverage.

How much does delivery cost?

£30 flat within 30 miles of one of our warehouses, calculated at checkout outside that radius, and free on orders of £500 or more.

Can I collect my order instead?

Yes — free collection is available from our Dewsbury warehouse on every order. See warehouse locations and maps for the address.

Do you offer trade accounts?

Not at the moment. Our pricing is already competitive with other trade suppliers, so everyone gets the same straightforward pricing — no account or minimum spend required.

Is there a minimum order?

No — order exactly what the job needs, from a single pack of boards to a full pallet.

Can I check stock before ordering?

Yes, we show real-time stock levels on every product so you're not chasing an order the night before a job.

Are you opening any more warehouses?

Yes — we're expanding into the Midlands and North East. Subscribe for updates to hear when your area gets cheaper, faster delivery, or see all warehouse locations now.

What's your returns policy?

See our Returns & Refunds page for full details.

How do I get in touch?

Email us at sales@allthingsloft.co.uk or use our Contact page.